Unsupported Metron Support Services

You have purchased your Metron Imaging software and now you want your practice and your patients to receive the most benefits this software offers. According to our records you have not signed up for the Metron-MD upgrade and support. Here is your first step.

Signing up for your annual support includes:


Product Installation and Setup

  • Instructions for initial setup and installation of the Metron-MD imaging software
  • All software enhancements as they become available1
  • Software help with reloads on new and existing computers


Remote Product Training

  • Initial product training by a product specialist
  • Access to online training programs - great for anyone new to the software


Ongoing Product Support2

  • Version upgrades and related improvements
  • Custom technique charts and image quality assistance
  • Best Practice examples shared by other Metron users
  • Phone and email support (8:00am – 6:00pm CST)


1. Metron-MD software enhancements are only available to clients who have an active support agreement.

2.  Product support under the support agreement refers to the Metron-MD software only. It does not include support for your computer hardware or network system. 

Do you have additional questions for the Metron Service Support Team? Please call or email us. We will be happy to answer your questions providing you additional information about the Metron software support.



Phone and Email Support Hours:

8:30 am- 5:30 pm CST